Privacy Policy

Our commitment to your Privacy.

Green Light Termite & Pest Inc (Green Light, GLTP, us, we, and our), may collect, store, use and disclose personal information about you. This is, but not limited to, how we know where to service, for who and went this is needed. This applies to information we collect or receive when you visit or use our website (“Site”); contact our team; engage with us on social media; communicate with us; apply to work for us; use, request, purchase, obtain or consider our services or otherwise interact with us. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

By using our office spaces, phone lines, text, online portals, website, advertisements, Sites or providing your personal information to us, you consent to the use of your information to help us better serve you and others. If you do not agree with any term in this Privacy Policy, you should not access and use the previously noted formats and please do not otherwise provide us with any personal information.

Consent to SMS will not be shares with third parties.

We include statement as required but our phone service is a third party, "Ring Central" and we share it with them to send the message out. We are not aware of an effective measure to communicate with out a third party. Sending a letter would require us to provide your info to a third party so there goes that idea. We do commit to you not knowingly sell your information to a third party for the purpose of them or others soliciting to you.

You can expect to receive text messages related to internal computations with Green Light employees and related subcontractors, as needed, regarding their schedules, appiontments, and any work related issues. External communications with our clients to communicate appointment, services, installations and troubleshooting.

Examples os SMS communications will include messages like:

Hi, Welcome to SMS messages from Green light -Reply to send us a message or "STOP" to unsubscribe from receiving messages, std rates apply

Hi, We will be out tomorrow to take care of you're pest services. -Reply to send us a message or "STOP" to unsubscribe from receiving messages, for assistance, text "Help". std rates apply

Hi, We are on the way. -Reply to send us a message or "STOP" to unsubscribe from receiving messages, std rates apply

Hi, We will be out tomorrow to take care of you're pest services. -Reply to send us a message or "STOP" to unsubscribe from receiving messages, for assistance, text "Help". std rates apply

Hi, Please call our office to update your payment information -Reply to send us a message or "STOP" to unsubscribe from receiving messages, for assistance, text "Help". std rates apply

Hi, Please provided needed details for requested services.-Reply to send us a message or "STOP" to unsubscribe from receiving messages, for assistance, text "Help"std rates apply

Hi, the appointment your heading to left a door code.-Reply to send us a message or "STOP" to unsubscribe from receiving messages, for assistance, text "Help"std rates apply

Hi candidate, Thank you for interest in working with us. Attached are the details of are next step -Reply to send us a message or "STOP" to unsubscribe from receiving messages, for assistance, text "Help". std rates apply

Hi, We will be out tomorrow to take care of you're pest services. -

Hi, We are on the way.

Hi, We will be out tomorrow to take care of you're pest services.

Hi, Please call our office to update your payment information

Hi, Please provided needed details for requested services.

Hi, the appointment your heading to left a door code.

Message and data rates may apply. You can opt-out at any time by texting 'STOP.' For assistance, text 'HELP' or visit our [https://www.greenlighttermitepest.com/privacypolicy and https://www.greenlighttermitepest.com/termsofservice-sms

Categories of Personal Information We may Collect

Green Light and partnering agencies like, but not limited to, software, credit card processing, regulatory agencies, and advertising, may/have collected, the below personal information with your consent or as otherwise required or permitted by law.

Contact Information. We may collect full name, email address, phone number(s), and business contact information. Sharing personal information does not share phone numbers collected for SMS consent with third parties or affiliates for marketing purposes.
Identifiers. We may collect, internet protocol address, social media handles or IDs (such as your Facebook ID), account usernames and passwords (for Green Light related sites), and signature as they relate to our scope of services.
Personal Characteristics or Traits. We may collect military or veteran status (Thank you for your service) and disability information (to better help as needed).
Financial Information. We may collect information knowingly provided by you tax identification number, financial or bank account information, tax-related information, payment card (number, expiration date, CVV code, and billing address.)
Commercial Information. We collect records of products or services purchased, obtained, or considered and purchasing histories.
Internet or Electronic Usage Data. We may collect data related to network and website interaction history, IP address, website cookie information, interaction with advertisements and browsing time to better help our small company grow.
Audio/Visual Data. We may collect audio, video, photo recordings. Some examples, but not limited to, are pictures we use for inspections to better explain findings, recordings for service and training purposes, and local advertising.
Geolocation Data. We may collect geolocation data including the general region or area from which you access our Sites. We are of the opinion this helps us find your home for services. And helps us grow as a small company.

Professional or Employment Information

Professional or Employment Information. If you apply to work for us, we will collect professional or employment information. We collect job application details, previous work history, current employment information, and professional memberships and certifications, social security number, driver licensed and other information that relate to the position to better select well qualified candidates/team members.
Education Information. If you apply for employement or independent contracting, we may collect education history, degrees, transcripts, qualifications and certifications.
Sensitive Information. Where permitted by law, as it relates to employment we may collect, social security number, driver’s license number, passport number, state identification card number, racial or ethnic origin, religious or philosophical beliefs, or union membership, health information, and sexual orientation.

Sources Of Personal Information

We collect, and in the preceding 12 months may/have collected, personal information in the following ways:

We may collect contact information, identifiers, personal characteristics or traits, financial information, commercial information, audio/video/photos.
When you visit our locations we may also collect contact information and audio/video/photo data.
Automatically. When you access our Sites, we may collect identifiers, geolocation data, and internet or electronic usage data using tools like browser cookies.
From third parties: We may collect contact information, identifiers, personal characteristics or traits, commercial information, audio/video/photo data, professional or employment information, education information, and inferences from third parties including our vendors, clients, recruiters, suppliers, service providers. Based on the way you have set your privacy settings on your social media accounts, most social media platforms, like Facebook and Instagram, analyze data about how you interact with our Sites and combine it with information on other users to provide us information about you. In addition, we may receive information about you if other users interact with us on social media and information about you is visible to us, for example the fact that you are “friends” or other public-facing profile information.

Purposes for Collecting Personal Information

We may use personal information for the following business and commercial purposes:

Providing our Services. We use contact information, identifiers, financial information, commercial information, audio/visual data, professional or employment information to allow customers to contract for and purchase our Services, provide the products and Services we have contracted for, process payments, and provide updates and reports requested by customers.
Scheduling Services with Affiliates. We use contact information, identifiers, financial information, commercial information, audio/visual data, and professional or employment information to allow customers to contract for and purchase services offered by our affiliates or their successors or assigns.
Transactional Purposes. We use contact information, identifiers, financial information, professional or employment information, and commercial information to: (i) communicate with you; (ii) provide you with customer assistance; (iii) administer contracts with our vendors, customers, and service providers; and (iv) provide supporting business activities such as billing and collections, procurement, and tax related activities.
Recruiting and Hiring. We may use contact information, identifiers, audio/visual data, professional or employment information, education information, financial information, sensitive personal information, and inferences make informed decisions on recruitment and assess your suitability for the role, communicate with you about your application, respond to your inquiries and schedule interviews, and to reimburse you for any agreed expenses incurred in the application process.
Background and Credit Checks. We may require our applicants to complete a background check to verify your identity, check for criminal history, check your credit worthiness, and confirm the validity of your application. We use identifiers, personal characteristics or traits, professional or employment information, non-public education information, and sensitive information to enable the completion of the background check.
Financing. We use contact information, identifiers, financial information, commercial information, professional or employment information, and inferences to evaluate your application to obtain credit or financing from us.
Business Operations. We use contact information, identifiers, personal characteristics or traits, financial information, audio/visual data, professional or employment information, education information, sensitive information, and inferences for our day-to-day business operations including maintaining records, manage our facilities, planning, budgeting, calibration, headcount, database administration, diversity metrics, surveys, evaluations, reports, compliance, regulatory, audit, investigative and disciplinary purposes and other ethics and compliance reporting tools, and to support our business operations.
Analytics. We may use identifiers, internet or electronic usage data, geolocation data, commercial information, and inferences to analyze preferences, trends and statistics.
Marketing and Promotional Purposes. We may use contact information, identifiers, financial information, professional or employment information, internet or electronic usage data, geolocation data, and inferences to improve our marketing efforts, conduct market research, prospect for new clients or consultants, engage in client relationship management, client engagement, administering promotions, and to provide you with information about us, including personalized marketing communications.
Maintenance and Improvement of our Sites and Systems. We use contact information, identifiers, geolocation data, internet or electronic usage data to improve our Sites and systems, provide and maintain functionality on our Sites and systems, and help us diagnose technical and service problems and administer our Sites and systems. Maintenance of our systems includes activities such as applying security controls for company systems, providing new system implementations, applying change management processes, and providing IT Service Desk / Help Desk Support.
Develop and Improve Our Services. We may use contact information, identifiers, financial information, commercial information, personal characteristics or traits, geolocation data, internet or electronic usage data, audio/visual data, inferences, and professional or employment information to help us develop new products and services and to improve and analyze our existing service offerings.
Security and Fraud Prevention. We contact information, identifiers, personal characteristics or traits, financial information, commercial information, internet or electronic usage data, audio/visual data, geolocation data, professional or employment information, education information, sensitive information, and inferences to: (i) protect us, our employees, and our Sites, premises, assets, systems, products, services and intellectual property, including from fraud, theft, and misconduct; (ii) enforce our policies and terms; (iii) conduct vendor due diligence; and (iv) detect and prevent fraud, theft and misconduct including by verifying the identity of those we are conducting business with.
Legal: We may use contact information, identifiers, personal characteristics or traits, financial information, commercial information, internet or electronic usage data, audio/visual data, geolocation data, professional or employment information, education information, sensitive information, and inferences to comply with our legal obligations, including reporting requirements, and defend ourselves in legal proceedings, and protect our company and our property, employees, and others through legal proceedings.
Other Purposes: We may use contact information, identifiers, personal characteristics or traits, financial information, commercial information, internet or electronic usage data, audio/visual data, geolocation data, professional or employment information, education information, sensitive information, and inferences for other reasons we may describe to you.

How We Disclose Personal Information

We disclose personal information in the following circumstances:

Service Providers. We may share personal information with vendors and service providers who support the operation of our services, website, and our business and who need access to such information to carry out their work for us (including, for example, cloud hosting, payment processing, order fulfillment, email delivery, marketing, insurance, operating systems and platforms, transportation, and customer support services). In some cases, the vendor or service provider may directly collect the information from you on our behalf. In the past 12 months, we may have disclosed contact information, identifiers, personal characteristics or traits, financial information, commercial information, internet or electronic usage data, audio/visual data, geolocation data, professional or employment information, education information, sensitive information and inferences to our service providers.
Affiliates. We may share personal information with affiliates, or their successors or assigns. In the past 12 months, we may have disclosed contact information, identifiers, personal characteristics or traits, financial information, commercial information, internet or electronic usage data, audio/visual data, geolocation data, professional or employment information, education information, sensitive information and inferences to our affiliates.
Analytics/Advertising Partners. We may share personal information with third party analytics or advertising partners, including social media platforms and networks, who provide analytics or marketing and advertising services to us. In the past 12 months, we may have disclosed identifiers, commercial information, internet or electronic usage data, geolocation data, and inferences to our service providers.
Professional Advisors. We may share information with professional advisors, such as, bankers, tax consultants, auditors, lawyers and insurers, where necessary in the course of the professional services that they render to us. In the past 12 months, we may have disclosed contact information, identifiers, commercial information, financial information, professional or employment information, education information, sensitive information and inferences to our professional advisors.
Government Entities. We share information with regulatory and government entities including government, administrative, law enforcement and regulatory agencies; tax authorities; and other public agencies or authorities if we think we should in order to comply with any applicable law, regulation, legal process or other legal obligation. This includes cooperating with law enforcement when we think it is appropriate, obtaining legal remedies or limiting our damages, and to enforcing or protecting our contracts, legal rights or the rights of others, including by responding to claims asserted against us. In the past 12 months, we may have disclosed contact information, identifiers, personal characteristics or traits, financial information, commercial information, professional or employment information, and sensitive information to government entities.
Corporate Transaction Recipients. We may share information with potential investors, purchasers, merger partners, and their advisors in the event we: (i) sell or transfer, or are considering selling or transferring, all or a portion of our business or assets; or (ii) are considering or engaging in any reorganization, conversion, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our ownership interest, business or operations; or (iii) are soliciting or accepting investments.
Other Reasons. We may disclose personal information for other reasons we may describe to you, including if you consent to the disclosure or direct us to disclose your information.

How Long We Keep Personal Information

We may retain and use your information for as long as we need it to provide you services or products, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Where we process personal information for marketing purposes, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing so that we can respect your request in future. We use the following criteria to determine retention periods:

how long the information is needed to provide our services, operate our business and assert our legal rights.
whether there are contractual or legal obligations that exist that require us to retain the information for period of time.
whether any law, statute, or regulation allows for a specific retention period.
whether an individual has agreed to a longer retention period.
whether the data is considered to be sensitive data; and
what the expectation for retention was at the time the data was provided to us.

Cookies, Analytics, and Other Tracking Technology

Cookies and Tracking Technology

Online tools exist to help us serve and recognize you when you visit our/there website. When you access the website, we (and the third-party analytics, web host and advertising companies we work with) may place small data files on your computer or other device. These data files may be web beacons, cookies, clear gifs, pixel tags, e-tags, flash cookies, log files, or other local storage provided by your browser or associated applications. These tracking technologies, which are often referred to collectively as cookies, collect information about your use of the Sites and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked and conversion information. This information is then shared with us and our service providers. We may use this information to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity. If you want to remove or block cookies, you may be able to update your browser settings. You can also find instructions on how to manage cookies on different types of web browsers at www.allaboutcookies.org.

Google Analytics

We use analytics services provided by Google Analytics. Google provides a an opt-out tool which is available at https://tools.google.com/dlpage/gaoptout.

Security

We follow generally accepted industry standards to protect the personal information submitted to us and have implemented reasonable technical, organization, administrative and physical measures to protect personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security and encourage you to use websites and share information with caution.

Marketing Communications

Marketing Emails. You can opt out of marketing or advertising emails by using the "unsubscribe" link or mechanism noted in communications you receive from us. You may also request to opt out of marketing or advertising emails by contacting us at greenlight2you@gmail.com. Once we process your request, we will cease using the information for such purposes at no charge to you. If you opt out of getting marketing messages, you will continue to receive messages from us about your relationship with us where permitted by law.

Phone Calls and Text Messages. If you do not want to receive marketing phone calls/text messages from us, please inform us that you no longer want to receive calls from us when you receive a call from us, or reply STOP to a text message from us. You can also opt-out of telemarketing by contacting us at greenlight2you@gmail.com.

Processing in the United States and Across Canada

Please be aware that information we obtain about you may be processed across Canada and the United States by our service providers or us. By using the Sites or Services, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own, including the United States and other jurisdictions, as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other jurisdictions may not afford the same level of protection as the laws in your own jurisdiction. We have taken all reasonable steps to ensure that your information will not be used for purposes not relevant to the object of your file or communicated to service providers without your consent except when required or permitted by law.

California Privacy Rights

If you are a California resident, this section applies to you.

Shine The Light. The California Shine the Light law (Cal. Civ. Code § 1798.83) permits residents of California to request certain details about how their information is shared with third parties for the third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at greenlight2you@gmail.com and include “CA Shine the Light” in the subject line of your email.

California Consumer Privacy Act (“CCPA”).

Sale or Sharing of Personal Information. In the preceding 12 months, we may have shared (as those terms are defined in the CCPA) identifiers, commercial information, internet or electronic usage data, geolocation data, and inferences to software and payment processing partners.

Use or Disclosure of Sensitive Personal Information. In the preceding 12 months, we have not used or disclosed sensitive personal information for purposes to which the right to limit use and disclosure applies under the CCPA.

Your Rights Under the CCPA. Subject to certain exceptions and limitations, the CCPA affords California consumers the following rights:

You have the right to request that we tell you (i) what personal information we have collected about you, (ii) the sources of that information, (iii) the business or commercial purposes for collecting, selling or sharing the personal information; and (iv) the categories of third parties to whom we have disclosed personal information.
You have the right to request that we provide you with a copy of your personal information.
You have the right to request that we delete personal information that we have collected from you.
You have the right to opt-out of the sharing of your personal information for cross-contextual behavioral advertising.
You have the right to direct us to limit the use or disclosure of your sensitive personal information to only the purposes specified in the CCPA.
You have the right to correct inaccurate personal information that we hold about you.
You have the right to not be discriminated against for exercising any of your CCPA rights. We will not discriminate against you, deny you services, charge you a different price, or provide you with a lesser quality of services if you exercise any of your CCPA rights.

Exercising Your Rights. To exercise any of your rights, please email Greenlight2you@gmail.com or call us at 916.320.8625. For all requests, you must provide us with your name, email address, phone number, and mailing address. We will verify your identity by matching the information we have collected against the information you have provided. Failure to provide the foregoing information may prevent us from processing your request. If you have requested that we correct your personal information, we may contact you to request additional information about the personal information that you believe is inaccurate, including supporting documentation.

In order to designate an authorized agent to act on your behalf, you must send a signed, written authorization to us at greenlight2you@gmail.com.

Other Consumer Rights Information. Under California Civil Code Section 1789.3, we are required to provide California residents with the following information:

Unless otherwise expressly stated, this Site is provided without charge.
To file a complaint regarding this Site or to receive further information regarding use of this website, please contact us via email at greenlight2you@gmail.com. You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814 or by telephone at (916) 445-1254 or (800) 952-5210.

Removal of Content. If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to greenlight2you@gmail.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

If you have any questions about this Policy or our privacy practices, please email us at greenlight2you@gmail.com.

Updates to Our Privacy Policy

From time to time, we may change our privacy policy. We will notify you of any material changes to our privacy policy as required by law. We will also post an updated copy on the website where this appears. Please check our website periodically for updates. The “Last Updated” legend above indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on any of our Sites.